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Charity Donations

Most of us have been inundated with media cries for financial help for the victims of the earthquake in Haiti.  As responsible citizens and business owners, we need to be diligent to make sure that our...

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12 Steps to Implementing a Quality Management System

Successful organizations have figured out that customer satisfaction has a direct impact on the bottom line. Creating an environment which supports a quality culture requires a structured, systematic...

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How Are You Doing With Accomplishing Business Goals?

Anyone who manages a business understands the challenge of balancing the day-to-day operation while keeping the vision, strategy and business goals moving forward. The day-to-day management issues...

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7 Steps to Writing a Vision, Mission and Values Statement

I was recently asked why a business needs a mission, vision, and values statement. My response was that a vision, mission, and values statement is a tool to help an organization accomplish what it has...

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